So you’re just cruising along, minding your own business, trying to add a new shared printer to a Windows 2008 Server, when all of a sudden, you get hit with this strange error message. I mean, come on, we’re just trying to configure or delete a port, right?
One of my favorite sayings is that the only constant is change.
The first time I ran into this one, it drove me a little batty. I’ve been configuring shared printers on TCP/IP ports for years, and never had a machine give me this error. Well, Microsoft changed this one on me.
The solution is to close the Printer properties dialog, then in the “Device and Printers” window, highlight the printer you want to change, and click on “Print Server Properties” in the menu bar.
Then in the next screen, click the ports tab, and “Change Port Settings” Note: If you’re using Windows 10, you may want to look at “How to Change Port Settings for Printers in Windows 10“
Now you’ll have the configure port button that works. Just select your port and click “Configure Port” and you’ll have access to everything you expected.
Hope that helps you out. I don’t know why they made the change, but we’ll just have to improvise, adapt, and overcome.