An Error Occurred during Port Configuration. Access is Denied.

imageSo you’re just cruising along, minding your own business, trying to add a new shared printer to a Windows 2008 Server, when all of a sudden, you get hit with this strange error message. I mean, come on, we’re just trying to configure or delete a port, right?

One of my favorite sayings is that the only constant is change.

The first time I ran into this one, it drove me a little batty. I’ve been configuring shared printers on TCP/IP ports for years, and never had a machine give me this error. Well, Microsoft changed this one on me.

The solution is to close the Printer properties dialog, then in the “Device and Printers” window, highlight the printer you want to change, and click on “Print Server Properties” in the menu bar.

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Then in the next screen, click the ports tab, and “Change Port Settings” Note: If you’re using Windows 10, you may want to look at “How to Change Port Settings for Printers in Windows 10

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Now you’ll have the configure port button that works. Just select your port and click “Configure Port” and you’ll have access to everything you expected.

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Hope that helps you out. I don’t know why they made the change, but we’ll just have to improvise, adapt, and overcome.

24 thoughts on “An Error Occurred during Port Configuration. Access is Denied.”

      1. What OS / Printer and how is the printer connected? This was specific to an issue with Windows Server 2008 and a TCP/IP printer.

  1. Had a similar issue in 2012 R2. The solution is to not use the Control Panel app. Right click the start icon and select “Print Management” – it seems to start with admin rights and you can the delete ports etc that fail from the Control Panel

    Hope this helps someone out there

    1. Thanks for the feedback Tony! It looks like this method still works for Server 2012 R2 though.

      I tried your method, and when I right click on the start icon (orb) I don’t have an “Print management” option in the menu. The server I was trying it on doesn’t have any print server roles or features installed though.

  2. When I go through the “print server properties”, I still get the same error message. Help! I’m going nuts!

    1. Hey Melissa, is it Windows Server 2008? Also, I’m assuming you’re logged in with an administrator account. What kind of printer?

  3. I have the same problem Melissa has got. I’ve got a brother printer, the model number is dcp-7040. My computer recognizes the printer as active and says it’s ready to print, but whenever I try to print any file, en error while printing ocurrs and I can’t manage anything related to the port configuration because that message pops up (The message reads: An error ocurred during port configuration. This operation is not supported.)

    1. Hi Mariano,
      Is this a stand alone printer (not shared on the network) plugged directly into your computer? If so,
      I would try:
      – uninstalling all of the brother apps and drivers
      – Unplug the printer
      – reboot
      – plug the printer back in, and reinstall the drivers and software again.

      I originally wrote this post when working on Windows Server with a printer that was shared over TCP/IP.

  4. Hi Mike, yes, the printer is a stand alone printer. It is connected directly to the usb port of my router device. I have already tried uninstalling all the brother apps and drivers, unplugging, rebooting, reinstalling and so but haven’t succeeded yet.

    I’m not an expert but I thought there might be something blocking the files I send for printing, maybe something related to windows firewall.

    I’m sorry but what does the TCP/IP sharing system consists in? May I be able to connect the printer directly to the router device if I set that kind of connection?

    Thanks in advance for your support.

    1. What kind of Router is it? If you can, let me know what the serial / model number is and I’ll see if I can take a look.

      The firewall blocking something is a possibility, but it’s pretty easy to find out, just disable your firewall, and try printing. If it works then you’ll have to dig deeper into the firewall settings, if it doesn’t work, then you’ll know that the firewall wasn’t the cause. Of course, in either case, make sure to turn the firewall back on.

      TCP/IP print sharing is normally used when a printer connects directly to the network via a cable or wireless connection. I haven’t seen any set up through a WiFi router before, so I don’t think that would work.

  5. HELP!!!!

    It shows: Error. Cannot configure port. This action is not supported.

    I cannot delete a port either.

    1. @TJR, that doesn’t sound quite like the issue I was having here, but I see a number of people with USB printers having this issue. What version of windows is it?

      I’ve been suggesting unplugging the printer, removing all the software for it, then re-installing. Some printers are picky, and they either want to be plugged in first, then have the software installed, or vice versa, and the installer will prompt you to plug in the printer.

      If this isn’t the case, give me a little more information and I can try to help you out.

  6. You don’t need to create a new port, just click the Configure Port button and change the Printer Name or IP Address The long term fix will be a bit more complex.

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